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Oxfordshire Affordable Warmth Network
Does the thought of your next heating bill leave you cold? Well, the Oxfordshire Affordable Warmth Network has a wealth of advice which could really make a difference to your health and comfort, as well as saving you money and being kinder to the environment. Funded by the councils across Oxfordshire and NHS, the help available covers the following:

For more information, please call the Affordable Warmth Freephone advice line: 0800 107 0044. Lines are open Monday to Friday, 9am to 5pm. Outside of these hours, an answerphone service is available, checked daily. The service has also recently launched an email enquiry service, available 24 hours a day, with queries answered within 48 hours of receipt (Monday to Friday):

For more general information on the service, please see

USEA also offers expert staff to provide a talk to a group, or to attend an event, both providing lots of useful resources; information and energy saving devices. Staff holding the Enhanced Criminal Records Bureaux Disclosure, for working with vulnerable adults and children, are available.

The Affordable Warmth Project Manager (Dale Hoyland) can also provide ‘front- line staff briefing sessions’ to organisations who have direct contact with potentially vulnerable residents. This briefing sessions covers the subject of fuel poverty and affordable warmth, issues and solutions. It also provides an update on the changing grants for home efficiency improvements, with the advent of Green Deal Finance, but loss of CERT / CESP funds, and soon to lose WarmFront etc. This briefing highlights the help available from the Affordable Warmth Network, and provides a resource pack of useful literature for advising residents.

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