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Oxfordshire Affordable Warmth Network

A picture for Thames-Valley-Energy-Advice-Centre

Oxfordshire Affordable Warmth Network
Does the thought of your next heating bill leave you cold? Well, the Oxfordshire Affordable Warmth Network has a wealth of advice which could really make a difference to your health and comfort, as well as saving you money and being kinder to the environment. Funded by the councils across Oxfordshire and NHS, the help available covers the following:

  • Switching suppliers
  • Loft and Cavity/Solid Wall insulation – including Green Deal (and ECO elements), Home Improvement Agencies, and funding available through other available sources.
  • Heating repairs and replacement – including central government, and local authority schemes. We also advise on how to select an appropriate contractor using Trading Standards, Buy with Confidence as a resource
  • Home energy efficiency improvements – draught proofing advice, and financial assistance through grant funds held (subject to funding)
  • Fuel debt advice – carrying up-to- date on available Trust Funds from energy and water suppliers, and benevolent funds (e.g. from RAF, Royal British Legion and Royal Navy).
  • Funding – particularly in relation to energy and fuel bills (for example; Winter Fuel Allowance, Cold Weather Payments and Warm Home Discount/Rebate).
  • Energy Saving tips to save money – hints and tips readily available to help reduce bills.
  • Home improvement agencies and available grant advice (including offerings from the district councils).
  • Referrals to other support organisations across Oxfordshire e.g. CAB, Oxfordshire Rural Community Council, Oxfordshire Community Foundation, AgeUK, Carers Oxon, Fire & Rescue Service, and Oxfordshire County Council.

For more information, please call the Affordable Warmth Freephone advice line: 0800 107 0044. Lines are open Monday to Friday, 9am to 5pm. Outside of these hours, an answerphone service is available, checked daily. The service has also recently launched an email enquiry service, available 24 hours a day, with queries answered within 48 hours of receipt (Monday to Friday): awn@usea.org.uk

For more general information on the service, please see www.usea.org.uk/AffordableWarmth

USEA also offers expert staff to provide a talk to a group, or to attend an event, both providing lots of useful resources; information and energy saving devices. Staff holding the Enhanced Criminal Records Bureaux Disclosure, for working with vulnerable adults and children, are available.

The Affordable Warmth Project Manager (Dale Hoyland) can also provide ‘front- line staff briefing sessions’ to organisations who have direct contact with potentially vulnerable residents. This briefing sessions covers the subject of fuel poverty and affordable warmth, issues and solutions. It also provides an update on the changing grants for home efficiency improvements, with the advent of Green Deal Finance, but loss of CERT / CESP funds, and soon to lose WarmFront etc. This briefing highlights the help available from the Affordable Warmth Network, and provides a resource pack of useful literature for advising residents.